Our memberships are recurring. that means that after 30 or 90 days, depending on the subscription type you bought, your membership will renew itself automatically for either 30 or 90 days untill you cancel your membership.
Cancel your membership over here on the CGBilling page
Common issues:
Usernames and Passwords
Before you report a non working password please be sure that you entered it correctly.
The system is CASE SenSitiVe, so you have to enter your user/password as you entered them upon subscription, please check your receipt to ensure you’re entering them correctly
If you’ve lost your username and/or password you can retreive them by visiting the CGBilling page (click the link below)
Retrieve your username and password
Crappy looking images
VERY IMPORTANT!!! – SET YOUR DISPLAY TO EITHER 24 OR 32 BITS. AT 16 BITS, OR LOWER, THE PHOTOS WILL LOOK REALLY BAD! TO CHANGE THE DISPLAY SETTINGS GO TO THE CONTROL PANEL, CHOOSE DISPLAY, CLICK ON SETTINGS AND SET THE VIDEOCARD TO 24 OR 32 BITS.
Stuff you need to play the fake videos Video files come in many different shapes. Microsoft, Apple, RealMedia, all companies invent a revolutionary format, and make it so that it can only be played with the media player they produce. So over the years the world have been flooded with movie formats like mov, wmf, mpg, rm, ogg and avi. and to make things worse some of these formats have different dialects as well. the avi files for instance can either be windows avi, DivX avi, Xvid avi and 3fx avi. Fortunatly, there are some very clever people who this is too darn silly and write nifty pieces of code (codecs) so that most of these formats can be played with one media player. And there some people combine all these codecs into one neat package.
A very good example of this is the K-Lite Codec Pack. The K-Lite Codec Pack is a collection of codecs and related tools. With the K-Lite Codec Pack you should be able to play 99% of all the movies that you download from the internet.
You can download the K-Lite Codec Pack here.
If the above didn’t solve your problem, or you don’t have a problem of that kind, please write to us using the form below